Privacy Policy
1. Introduction
Comforto (“we”, “our”, or “us”) operates the Comforto mobile and web applications (“App”, “Service”) that provide users with supportive and safety-oriented phone calls and in-app voice interactions.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it.
2. Data We Collect
We collect only the information necessary to provide the Service:
• Phone number – used solely to trigger outbound calls you request.
• Usage data – includes call duration, scenarios triggered, and reminder stats for improving your experience.
• Device information – limited to anonymized device type, OS version, and app version for performance monitoring.
• No sensitive data (contacts, messages, or personal conversations) is ever accessed.
3. How We Use Your Data
We use your data to:
• Place phone calls and in-app voice sessions when you request them.
• Track remaining minutes and reminder stats in your account.
• Improve app reliability and provide technical support.
• Communicate updates and new features (you may opt out anytime).
We do not sell, rent, or share your personal data with third parties for advertising.
4. Data Protection & Security
Comforto implements industry-standard security measures to protect user data.
5. Third-Party Services
Comforto uses trusted providers to deliver key functions:
• Twilio – to make secure, real phone calls to your verified number.
• ElevenLabs – for generating AI voice interactions.
• Firebase – for authentication and data storage.
Each third-party service follows strict data-protection and encryption standards.
6. Data Retention
We retain minimal call and usage data only as long as necessary to operate the Service. You can request data deletion anytime by emailing thisischetan.media@gmail.com
7. Your Rights
You have the right to:
• Request access or deletion of your data.
• Opt out of marketing or analytics communications.
• Withdraw consent for data use at any time.
8. Contact
If you have any questions or concerns, contact:
📧 thisischetan.media@gmail.com
Cookies
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Changes to this privacy policy
Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about[Your Company Name] has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.